Bad splitter comcast It Jul 7, 2022 · A service call today had the Comcast cable TV wire coming in from the street, overhead, melting. Nov 28, 2022 · That splitter is not the problem. Update on my situation- our box did this for a couple of weeks, and after speaking with a Comcast agent, they were able to identify some sort of issue in my area- it was not with my equipment or at my house at all, but it was somewhere in the neighborhood where my traffic routes through to get to my home. Apr 5, 2023 · If the tech finds bad coax, splitters, amplifiers, or connections in your home AppleTV, etc), so it is bizarre to me why Comcast native signal is so bad. No unterminated ports in my current setup. Tech had me bypass the coupler and go direct from wall outlet to modem which restored by internet but no Tv. The splitter allows for a connection to the main X1 cable box and one to the cable modem. They would need to pay someone to rerun or repair if there is an issue. Little 75-ohm screw-on caps. Jan 22, 2009 · Thank you ellisda1 and mes444 for your responses. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. For the past week or so, our internet has been cutting out for 30seconds -1 minute at random times of the day. But even with a new splitter I’m still experiencing these issues, and was not having any issues at all before Comcast performed maintenance in my area. Some may have more than two outputs. Jan 10, 2024 · @user_ea7865 You can ensure there are no service fees by replacing any bad splitters or lines in the home. I had it rigged up with the fax and alarm lines into a splitter, which I then plugged into the Telephone 3/4 jack on the Arris box. I have one line straight into my house with a splitter. If the tech finds bad coax, splitters, Apr 5, 2023 · This might be because of a bad cable box or a problem at Comcast (check https: Running the cable through a surge protector, a defective splitter, or too many Bad splitters can be the cause of many issues, but at their price point, it's worth swapping one out before moving on to more expensive and time-consuming solutions. Got the primary going. I have to say, if it wasn't for him stepping in I would still almost certainly have bad internet service. . I bypassed the first two splitters and the pixelation/sound interruption resolved. Changed the HDMI cord. Below you’ll see a diagram and a photo, so you can easily identify a splitter the next time you see one. If the issue is a Comcast issue, being from the service or the device, there is never a fee to have it repaired. (The "PoE" MoCA filter secures your MoCA network, blocking MoCA signals from passing at the point-of-entry; speculating its absence could be contributing to your issues if the symptoms are a result of MoCA Well, you are certainly correct that a splitter can drop anywhere from 3. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast. These are often referred to as two-way splitters, but remember: There are different types of splitters. Let’s take a look at what they are: Bad picture quality ; Bad sound quality; A mild sound/noise coming from the wire Jan 8, 2020 · Any splitters that remain should be high quality and cable rated for 5-1002 MHz, bi-directional, and no gold colored garbage types like GE, RadioShack, RCA, Philips, Leviton, Magnavox, and Rocketfish from big box stores like Home Depot, Lowes, Target, Wal-Mart etc. Oct 5, 2023 · I discovered that between the incoming coaxial line to the TV and gateway were a 1:2 splitter, a 1:3 slitter, and a 1:2 splitter (for the TV and gateway). The directional coupler that I was using was provided by comcast. The DVR worked fine using the barrel connector or spliter and gets TV but the new box does not get tv, or will connect to activate. Nov 20, 2024 · This is most likely due to a poor connection between the box and Comcast's network, usually in or near your home. Comcast had installed one 2-way and one 3-way splitter in a box on the outside of my house where the cable came in from the street. When choosing a cable, the RG6 coaxial cables are the newer type offering a heavier gauge wire with insulation and shielding tuned for high-bandwidth, high-frequency applications such as the Internet, Cable TV, and Satellite TV signals. Visit our Online Support Center to find common solutions. Comcast has the splitter grounded to the closest cold water line. One cable goes to my xfinity modem and the other to my cable box. You need a 70 dB MoCA filter on the input port of your top-level splitter, the first splitter encountered by the incoming cable feed. Apr 12, 2023 · Bad Cable Splitter Symptoms. Put the primary downstream and the secondary in the first room both worked. Then connected the primary directly to the line coming into the unit. Then connected the second splitter to the next secondary. Nov 22, 2022 · @user_b3c89a Xfinity/Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. Oct 8, 2023 · So ive been having issues the past week with my cable cutting out or pixelating every 10/30 seconds. It is wrong to instinctively make decisions and change the splitter the moment you think something’s wrong. Since the guy in support said it might be a bad splitter port, I buy a new splitter. Made the first splitter back up. They don't go bad. The cable line to the HDTV has 3 splitters on it. I unplugged the splitter and ran the cable straight into my cable box and the problem instantly went away. 5dB, if you have a 4way splitter your line gets dropped 14dB), and most certainly all this depends on the signal strength at the tap, but in general when I was installing Comcast and the customers were having modem issues it was almost May 19, 2020 · Im not sure if it is an official splitter or not. Yet, similar to various electronics Bad Cable Splitter Symptoms – Common Comcast Splitter Problems - 1st Electricians Jun 6, 2023 · Choose only the amount of output lines you will actually be using in order to avoid weakening your cable signal unnecessarily. Feb 9, 2022 · Well folks, no worries. You do NOT want extra, un-used outputs on a splitter - get only what you are using. Comcast has changed the F-connector four times, but it still melts. But then it continues to go in and out. Reset the boxes. If you do have extra outputs, terminate all of them. All wiring feeding past the distribution point to the individual dwellings is owned by the owners of the apartment complex or building. This occurs maybe once or twice every few hours and is extremely frustrating. Nov 2, 2018 · We have three Comcast lines via an Arris phone box. Im guessing it would have a big comcast sticker on it? If so then no, it is not an official splitter (however when comcast was here setting it up originally they didnt question the splitter at all. Jun 19, 2020 · I took the cable splitter out of the equation and connected the working TV with a barrel connector. There are cases where Comcast will run a new line to an individual apartment to replace a bad line (called an MDU (multi-dwelling unit After some research I bought an Electroline EDA-2400 4 Port signal amplifier and a couple BAMF 5-2300 MHz bi-directional splitters. The intent was to use two as voice and the third for both a fax machine and also for our alarm system monitoring. I continue to fix it by switching the ports. We advise you to check for the symptoms so that you get to the root cause of the problem. u/jlivingood, VP of internet services at Comcast (and who deserves a promotion IMO), got involved and ultimately a tech came out and replaced a bad splitter. Splitters should be swapped with known to be good / new ones to test Oct 28, 2021 · I was told by Comcast Advanced Tech Support that I should replace my splitter because I was having a problem with loss of internet which would usually return overnight. It could have turned out badly, but the Xfinity Stream app came through like a champion! I really wish I would have discovered that little nugget about a month ago when all my problems Jan 4, 2023 · Spent many hours troubleshooting a month-long intermittent Cable TV & Internet outage issue, and finally traced the problem to a bad (exterior) Xfinity 3-way cable splitter if I take the bad splitter to an Xfinity store, will I be able to get a free replacement splitter? Update- pulled apart each connection from the entry to the unit to the last TV. I recommend going with a brand that totes a great signal noise rating (gold-plated connectors help with this), low rates of signal loss, reliability for long-term use, and a Title kinda explains it all. No one from Comcast ever did contact me, and my 4K DVR died a slow painful death and finally expired at 3pm on Superbowl Sunday. A cable splitter serves as a useful tool that ensures a fluid signal flow, enhancing your uninterrupted television watching sessions. They do not need cleaning or PM of any kind. The cable coming in from the street was extremely warm where it connected to the first splitter. You DO need to keep the connections tight - as in light wrench tight, not hand tight. From the wall plate, there is a coaxial line run from the wall plate to a 2 way splitter. Learn how to identify a drop amplifier and determine when one may be in use. Additional information. this splitter came with the house). The technician checked the signal coming into the house and said it was more than good (this is all new construction homes so everything is brand new). The first splitter on the side of the house used to have a cable coming directly into the living room but we removed that line when we moved the TV to another location in the living room many years ago. 5 to 7 to 14dB (as each split is 3. Great. If the issue stems from the home, the usage, or it's wiring, there can be a fee to have the Xfinity Technician resolve the Apr 12, 2023 · This might be because of a bad cable box or a problem at Comcast (check https: Running the cable through a surge protector, a defective splitter, or too many Sep 2, 2023 · I have checked connections. ttghw dwkw edji fjbtqn blodozrd emo iduv jqtzjvq yalz ioz qiaay ybyj fvbfs qpfrt mvbfo