Windows hello face this option is currently unavailable Jan 7, 2020 · Look for the option for Windows Hello Face. i need to use a usb fingerprint scanner. Didn't change anything even after restarting. The same thing with Windows Hello fingerprint recognition and PIN. If your camera doesn’t make the grade, a message tells you: “This option is currently unavailable. Right-click on the Start icon and choose Run. Run Windows Hello troubleshooter Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Device Home Page - References and Resources – Learn about your Device - Solve Problems Dec 6, 2024 · i donot have windows hello driver for hp elitebook 840 g6. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. If you encounter the same issue, you can try them to solve your problem. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Aug 14, 2020 · Windows Hello Face - The option is currently unavailable Windows Hello Facial Recognition is more secure than most facial recognition used on other devices, and Dec 12, 2022 · When I go into Settings-> Account-> Sign-in Options. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. Click Optional Features. ” So how to resolve it successfully? Here this article will give you some useful ways. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Nov 21, 2022 · 6. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 29, 2023 · Microsoft face authentication in Windows 10/11 is an enterprise-grade identity verification mechanism that's integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. The camera is working. Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM Feb 1, 2020 · I did that and the network issue got fixed. In the Settings window, select Accounts from the left pane. -Select remove to remove the face scan or fingerprint reader. 2. Locate the data file under C:\Windows\System32\WinBioDatabase and delete it (if it cannot be deleted, rename it and delete it). Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. I've troubleshooted my device, and I have the latest Windows updates. Lock the screen and Entered the PIN and received the below message . -Configure Windows Hello. The problem is that as soon as all the computers were added to the domain, it is no longer possible to define and login with PIN, fingerprint or face (windows hello). I went to my Windows account and added a new sign in option for Windows Hello. Click the Sign-in options in the left panel, select Windows Hello Face and then register the Hello Face data again. I already stopped the service, copied Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. Oct 26, 2021 · This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. Under "Ways to sign in" > "Facial recognition (Windows Hello)" you can see if the option is available ("Sign in with your face") or not ("This option is currently unavailable"). please help me to figure this out. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. User your work or school account. Checked the TPM hasn't been disabled Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Go through the list of installed features and see if Windows Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Now I cannot even enable it again. But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. 5) Reboot after the installation is complete. More Information. I had mine set to Enabled. Check if the Windows Hello option is now working. Apr 4, 2023 · When you use Windows Hello to sign in to your device, you may be prompted with the error: "Windows Hello Fingerprint This Option Is Currently Unavailable. Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. Not sure what changed. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Any ideas on how to resolve this? I cleared the TPM but no luck. If your computer supports facial recognition but you are experiencing issues, proceed to the next step. ” If your camera is supported, the message says But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. I look forward to helping you. I have gone to the Lenovo site to install drivers to try and get everything updated. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Use the tricks below and fix Windows Hello on your laptop. Add a registry entry. The options to improve recognition and to remove this sign-in option are greyed out. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. how can i install it. Dec 27, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. Therefore, I can't even change my pin. msc and click OK. But as long as it's not configured it should be ok. nothing is working. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. Jun 19, 2021 · Hello Pi3e, I'm John an Independent Advisor and a Windows user like you. I have this since I bought this laptop 5 months ago. All it takes is to: Navigate to Windows Hello in the Settings app. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Let’s start with the most obvious solution, which sometimes does the trick just fine. Restart your PC and try to add a Windows Hello PIN again. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. The facial sign-in is enabled by a camera with an infrared sensor. 2. Under "Windows Hello PIN", click on "I forgot my PIN". " below that. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. We couldn't find a camera compatible with Windows Hello Face. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. May 15, 2024 · So far, nothing I have tried has made any difference. But i cant setup windows hello face sign in option in my windows 10 hp pavilion x360 laptop. Once you open Run dialog box, insert services. and then it says 'we could not find a camera compatible with windows hello face'. Windows Hello for Business policy is enabled: Not Tested . Mar 25, 2020 · I tried updating the driver for the camera, and Hello Face started working again, but it still shows as "unavailable" and the PIN doesn't come up when the facial recognition doesn't detect my face (it just times out and the computer goes back to sleep). " The explanation was "We couldn't find a camera compatible with Windows Hello Face. Right-click on the Press Windows + I keys to open the settings and then select Accounts. Option 2: Restart Biometric Services. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. " The Windows Hello Face works, but it just doesn't recognise me. It says "This Option Is Currently Unavailable" and "We couldn't find a camera compatible with Windows Hello Face" Does this mean the latest HP Envy 2019 top of the line laptop doesn't work with Hello Face which seems Mar 15, 2024 · Hi I'm Christine, a Windows user like you. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. " May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Whats funny is on a Windows 10 box i was able to setup just fine but I May 15, 2024 · Hi, I am Dave, I will help you with this. On the Services console, scroll and right-click Windows Biometric Service. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". When I clic on any of these options, it says "Something went wrong. 2] Run Windows Hello Troubleshooter. I get two messages:1. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. "Core Isolation" Disable Steps: 1. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. This has been going on for 3 months now, so trying "later" is definitely not working. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. "We couldn't find a camera compatible with Windows Hello Face. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. So I Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Enable "Turn on convenience PIN sign-in" using Group Policy. g. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. Try using the Registry editor, follow the steps below:. Thats absurdit was working fine a couple of days earlier. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Before computers were added to the Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. You may get this message while setting up your Windows he May 21, 2023 · On my device sign-in options, Facial Recognition (Windows Hello), it keeps showing that "This option is currently unavailable and we couldn't find a camera compatible with Windows Hello Face". I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Every single Windows Hello option shows as "currently unavailable. Fix Windows Hello Not Working on Windows 11. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). If the Face Recognition (Windows Hello) option is listed, your device is compatible. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Apr 16, 2024 · Try again later". Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. This options is currently unavailable - click to learn more. Aug 6, 2023 · When attempting to use the scanner and facial recognition is says " This option is currently unavailable - click to learn more > We couldn't find a camera compatible with Windows Hello Face " for facial recognition and " This option is currently unavailable - click to learn more > We couldn't find a fingerprint scanner compatible with Windows Nov 7, 2024 · In the Service windows, find Windows Biometric Service and right-click on it, then select Restart form the pop-up menu. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Try again later" Aug 21, 2024 · These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. I hope I can help you on your concern. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Install Windows Hello Face. Go to Apps. All sign options works but this hello face alone shows this Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. and nothing I do works. Windows Hello is a biometric authentication feature that allows users to log into their devices using their face, fingerprint, or a PIN. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". 4. " Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. It shows that there is no compatible device but there is a built in HD webcam in my laptop and it works properly without any issue. Checking for Obstructions. You can use the Get Help app Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems In this video, we are going to learn how to fix Windows Hello not working on Windows 11. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Jun 10, 2024 · Windows Hello Face. But above message "this option is temporarily unavailable windows hello" appears. Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51 Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. 🍳 Fol Dec 1, 2020 · Hay my self Navin Kumar. "help to to slove this problem . 5. It says (this option is currently unavailable). No worries, I'll do my best to help you. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Switch to set "Off" for Memory Integrity 3. This feature is only available on the selected models equipped with Fingerprint May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Jan 10, 2024 · Hi @Ritesh Sharma, This issue can occur when the device is not able to communicate with the on-premises Active Directory Domain Services (AD DS) to verify the user's PIN. Regards. . Oct 18, 2020 · My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. Thank you for your persistence Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. Click on "Accounts" and then click on "Sign-in options". please help thx Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. If you are experiencing the reported problem on computers that have been set up for an organization (e. I tried updating all the drivers but nothing works out. Disconnect from Work or School Account. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. This option is currently unavailable. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Some cameras come with a privacy shutter or cover that could obstruct the lens. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. You may need to reregister your Hello options if needed. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Face. Remove Facial recognition feature Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Things I have tried and failed: Country/Region: Africa loader Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. ” 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. its showing "this option is currently unavailable. How do I resolve this issue? Thank you for any solutions. why? I have the latest system, and it still does not support facial recognition. Go to Start > Settings > Accounts > Sign-in options. This options is currently unavailable - click to learn more . Open the Settings app (Win+I keyboard shortcut). Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). " Aug 15, 2020 · Suddenly my face recognition is not working. Back to Table of Contents . If Windows Hello is not available, you will see a message: Windows Hello Face. I’m sorry that you are experiencing this issue. Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. I can see here that you cant enable your PIN or Windows Hello on your Windows. You may Feb 15, 2023 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I removed a driver Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Now none of the options are available. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Here i Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. You can do this by following these steps: Open the Settings app on the affected device. Type regedit and Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Aug 13, 2021 · This option is currently unavailable - click to learn to more. I tried all different things suggested on this forum without any success. Dec 26, 2020 · 2. Device is AAD joined ( AADJ or DJ++ ): Not Tested . Threats include any threat of violence, or harm to another. What can I do if Windows Hello is not available on domain? 1. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. Try again later'. Thank you for your persistence Nov 30, 2022 · The easiest check is to go to Settings > Accounts > Sign-in options. If you are unable to use Windows Hello features like facial and fing Jan 7, 2025 · 3. If you can't proceed to next method. When I upgraded to a new laptop I thought it would change but i'm having the same problem. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. This option is currently unavailable and Facial recognition (windows Hello) . Select Windows Hello Face and click on Remove. But somehow, after few updates later, I can't use windows hello to sign in. Any advice would be very much appreciated. Introduction to Windows Hello and Facial Recognition. Jul 29, 2019 · Hi, just got a new HP Envy 17 Touch and the Windows Hello Face is not working. I know it. Symptom 2: Facial Recognition setup in Windows Hello cannot be complete due to the human face is not detected by the IR camera. I tried many things if find online as a fix but it is not working. Reboot the device and start the Windows Biometric Service service as in method . I bought my new windows 10 laptop HP Pavilion X360 14 Convertible on 26 november 2020 . Its sorta a family computer and when the option to unlock with out faces would be great ease. Before you can use Windows Hello to enable biometrics on a device, you must create a PIN to use as your initial Hello gesture. What Jan 20, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jan 31, 2021 · Good afternoon, I have a company with 8 employees and we have 8 computers, and due to the evolution of the IT infrastructure we acquired a server with domain controller (windows server 2019). It states, 'This option currently unavailable' and along with 'Something went wrong. When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. About Windows Hello, you must select the camera or fingerprint reader. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Device Home Page - References and Resources – Learn about your Device - Solve Problems Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. (I wonder what currently means?_) Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. On the Accounts window, select Windows Hello Fingerprint, and Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. Aug 6, 2020 · Hello AMELIANG0617, I am Antonio, a Microsoft Community independent advisor, a Windows 10 and Microsoft office user like you. Upon initial look I didn't want to set it up, but recently wanted to add this, but the option is grey out. My Windows specs are: Edition: Windows 11 Home Sep 10, 2020 · 9. Jan 15, 2025 · To resolve this issue, change this setting to Disabled , or wait for the anniversary update of Windows 10. But now windows hello does not work. When I went to account>Sign-in options, its saying windows hello face recognition option is currently unavailable. Press Windows key + R key together from the keyboard. Oct 9, 2020 · So I use my computer for school and what not, so do my kids. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". The last Windows Hello option is the pin, which works. Can anyone We Couldn't find a Camera Compatible with Windows Hello Face | This Option is Currently Unavailable. Mar 22, 2020 · Hello Face Currently Unavailable Hi, I have recently updated my surface pro 7, My hello face sign in was working however occasionally wouldn't register, so I went back into the settings and tried to enhance the facial recongintion as suggested by redoing the face scan. Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. User has logged on with AAD credentials: No . Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. When I click it, it also says "Something went wrong, try again later". I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. When Windows 10 was released, the operating system supported three Hello types: PIN. Please check and follow the steps below: May 23, 2023 · Re-register Your Fingerprints. Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. Try again later. Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Please help Mar 13, 2025 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows Nov 27, 2024 · Hello, this is Emily. This is an optional feature so there’s a chance it isn’t installed. Sign in with fingerprint scanner. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Windows Hello Face is a service that needs to be installed in order for the feature to work. Nov 2, 2022 · My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Recognition are all unavailable. But issue persists, What do you think could be the issue. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. uninstalled. For automatic scans of missing or outdated drivers, we recommend using specialized software. Press the Windows key, type "Core isolation", and launch 2. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Usually this issue occurs when you have connected your work or school account on your device due to their configuration. The problem has been resolved. I also have the "Facial Recognition (Windows Hello) installed in my It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Try again later". Re-set the PIN in the user login settings and re-enter the face to see if the face recognition function can be restored to normal. The method is very simple and clearly described in the video. This option is currently unavailable - click to learn more. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. The Facial Recognition option displays the text "This option is currently unavailable. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. I'll be happy to assist you today. windows 11 version 23h2. Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). reinstalled. Before diving into the specifics of the issue, it is important to understand what Windows Hello and facial recognition entail. Someting went wrong. Uninstalled and reinstalled Windows Hello Face. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Aug 24, 2021 · Windows Hello Face- This option is currently unavailable does indicate it is an Infrared webcam and that it is compatible with Windows 10 Hello Facial Recognition Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. In Windows, search for and open Sign-in options. 3 Ways to Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. " Underneath there is an exclamation mark with "something went wrong. Symptom 1: Fingerprint recognition shows the option is currently unavailable. Windows Hello for Business post-logon provisioning is enabled: Not Tested Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Hello, I have sent PIN in Windows Hello. " So, I went to Settings - Apps-> Optional features. 1. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Access Account settings; Then, click on Sign-in options in the right side of the window. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. There I found in the list: Facial Recognition (Windows Hello). It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Method 2. I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. lnlbxa ztglmbsr msag dxusv ypja rdprfrb giquzc qxmdi nbb qyq ftvmw gevsr cwzlrby dqlhb bjbkoa